Frequently Asked Questions
Shipping and delivery
How long does it take to ship my order?
We estimate that orders will ship within 1 week of being placed and that orders will arrive within 5-14 business days of being shipped.
Can I track my order?
You can manually track your order from here using the tracking number that we will email to you after your order has shipped.
What happens if my order is lost or damaged in shipping?
If your order is lost or damaged in shipping, we will send a replacement.
Payments
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover. We also accept PayPal.
Is my payment information secure?
Yes, your payment information is secure. We use SSL encryption to protect your information.
What if I have a problem with my payment?
If you have a problem with your payment, please contact our customer service team. We will be happy to help you resolve the issue.
Returns
What is your return policy?
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
For more information please check our Return and Refund Policy.
For more information please check our Return and Refund Policy.
Do you accept exchanges?
Currently, We do not accept exchanges. If you have any problem with your order please contact us.
About us
How can I contact customer service?
You can contact us here, and you can also connect with us on our social media pages.
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